Terms and Conditions
Marketplace Rules, User Obligations & Legal Terms
EKROY BD — Terms and Conditions
Website: https://www.ekroybd.com/
1. Introduction
Welcome to EKROY BD, an online marketplace that allows users to publish advertisements, discover products and services, and communicate with other users.
These Terms and Conditions govern your access to and use of the EKROY BD website and its features.
2. Eligibility and User Accounts
You must be legally eligible to use EKROY BD under applicable law. When creating an account, you agree to:
- Provide accurate and current information.
- Keep your login credentials and OTP codes strictly confidential.
- Use your account responsibly.
- Notify us immediately if you suspect unauthorized access.
- Avoid creating fake accounts or impersonating other people.
You are responsible for all activities carried out through your account, subject to applicable law.
3. Role of EKROY BD
EKROY BD provides an online platform for users to publish advertisements and communicate with potential buyers and sellers.
Unless a specific service expressly states otherwise, EKROY BD is NOT the seller, buyer, manufacturer, delivery provider, or guarantor of products listed by users.
Transactions arranged between users are conducted directly between those users. EKROY BD does not automatically verify every advertisement, product, seller, or claim. Users must independently assess the accuracy and legitimacy of an advertisement before proceeding with a transaction.
4. Advertisement Rules
Users who publish advertisements agree to:
- Provide accurate product descriptions and genuine prices.
- Upload real photographs that accurately represent the advertised item.
- Select appropriate categories.
- Provide truthful information about product condition and availability.
- Obtain any necessary rights or permissions to publish submitted content.
- Update or remove advertisements that are no longer accurate or available.
Misleading, duplicated, fraudulent, or otherwise prohibited advertisements will be removed immediately.
Users may choose whether to display their phone number in an advertisement through the available settings. Users are responsible for reviewing the information made public before publishing.
5. Prohibited Items and Activities
STRICT PROHIBITION: Users must NOT use EKROY BD to advertise, sell, purchase, or promote items or activities that are illegal or prohibited by law.
Prohibited activities include:
- Fraud, scams, phishing, and financial deception.
- Stolen goods and counterfeit/fake products.
- Illegal drugs, prohibited weapons, explosives, and other unlawful goods.
- Fake advertisements, misleading prices, and false product claims.
- Spam, unauthorized solicitation, and abusive messaging.
- Harassment, threats, impersonation, or discriminatory abuse.
- Attempts to gain unauthorized access to accounts, databases, or platform systems.
- Uploading malicious code or interfering with the website's operation.
- Violating another person's privacy or intellectual property rights.
⚠️ EKROY BD reserves the right to remove prohibited content and permanently ban accounts involved in violations.
6. Buyer Responsibilities
Before purchasing a product, buyers should:
- Read the advertisement carefully and ask questions.
- Verify the item's condition, price, and availability.
- Exercise caution when arranging meetings, delivery, or advance payment.
- Avoid sharing passwords, OTP codes, or sensitive financial information.
- Keep relevant transaction records where appropriate.
Buyers should not assume that every advertisement has been independently verified by EKROY BD.
7. Seller Responsibilities
Sellers are responsible for:
- The accuracy and honesty of their advertisements.
- Their legal right to offer the listed products or services.
- Disclosing relevant product defects or limitations.
- Communicating honestly and honouring commitments made to buyers.
- Complying with applicable consumer protection and legal requirements.
Sellers must NEVER collect payments through deceptive or fraudulent practices.
8. Chat and Communications
Users must communicate respectfully and lawfully.
Users must NOT use marketplace messages to threaten, harass, defraud, spam, or unlawfully obtain another person's personal information.
EKROY BD may investigate reports of abuse and take strict action consistent with these Terms and its Privacy Policy.
9. Payments and Future Premium Packages
Basic marketplace features may be provided without charge, depending on the features available. EKROY BD may introduce premium advertisements, promoted listings, subscriptions, or other paid services in the future.
If paid services are introduced, their applicable prices, payment methods, service periods, cancellation rules, and refund conditions will be clearly disclosed before purchase.
10. Content Ownership and Licence
Users retain ownership of content they lawfully submit to EKROY BD, subject to any rights belonging to third parties.
By uploading advertisements, images, descriptions, or other content, you grant EKROY BD a non-exclusive licence to host, store, reproduce, display, and distribute that content as reasonably necessary to operate, promote, secure, and improve the marketplace. You represent that you have the necessary rights to submit the content.
11. Content Moderation and Account Restrictions
EKROY BD may review reported content and take reasonable action where it has grounds to believe these Terms, applicable law, or platform safety requirements have been violated. Actions may include:
- Removing or editing access to an advertisement.
- Restricting certain account features.
- Temporarily suspending or permanently disabling an account for serious or repeated violations.
- Reporting suspected unlawful activity to law enforcement authorities where required or permitted by law.
Where appropriate, users may contact support to request a review of a moderation decision.
12. Account Deletion
Users may request account deletion through the available account settings. Deleting an account will result in the loss of access to advertisements, messages, saved items, and other account features.
Some information may be retained where reasonably necessary for legal compliance, fraud prevention, security, or dispute resolution.
13. Third-Party Services
EKROY BD may use third-party services or link to external websites. EKROY BD is not responsible for independent third-party services to the extent permitted by applicable law.
14. Service Availability
We aim to keep EKROY BD available and functioning properly, but we do not guarantee uninterrupted or error-free access. We may modify or suspend features for maintenance or security reasons.
15. Limitation of Liability & 16. Indemnity
To the extent permitted by applicable law, EKROY BD is NOT responsible for the independent actions, representations, products, or conduct of buyers and sellers, or for losses arising from transactions arranged directly between users.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
Indemnity: Users may be held responsible for losses or claims arising from their unlawful conduct, infringement of third-party rights, or material violation of these Terms.
17. Governing Law & Disputes
These Terms are governed by the applicable laws of Bangladesh. Disputes should first be raised with EKROY BD support where appropriate.
18. Changes to These Terms
EKROY BD may update these Terms when the platform, its features, or legal requirements change. Updated Terms will be published on this page with a revised effective date.
19. Contact Information
For questions, complaints, or reports relating to these Terms and Conditions, please contact our official support team:
Website: https://www.ekroybd.com/
Official Support Email: ekroybdsupport@gmail.com
Thank You
Thank you for reading our Terms and Conditions and helping us keep EKROY BD a fair, honest, and safe marketplace for everyone in Bangladesh.